Support

Welcome to the STYLEAPP support page. Here you will find all the information you need to get help with our mobile application for Android and iOS.

Disclaimer

While we strive to provide accurate and up-to-date information, the content on this support page is provided "as is" without any warranties, express or implied. STYLEAPP is not responsible for any damages or losses resulting from the use of the information provided here.

Frequently Asked Questions (FAQ)

1. How do I install the STYLEAPP mobile application?

   You can download the STYLEAPP mobile application from the Google Play Store for Android devices and the Apple App Store for iOS devices. Simply search for "STYLEAPP" and follow the installation instructions.

2. Why do my Try-ons fail?

   In case your Try-on generation fails, kindly try uploading a different profile picture. Make sure you are in a well-lit area, or outdoors. For best results, there's just you in the picture and no one else in the background. A plain background, like a wall produces good results.

3. What happens to my credits why my Try-on fails?

   In case your Try-on generation fails, the credits are added back to your account.

4. How do I contact customer support?

   If you need further assistance, you can contact our customer support team at support@styleapp.ai. We are here to help you with any issues you may encounter.

5. Why is the app not working on my device?

   Ensure that you have the latest version of the app installed and that your device meets the minimum system requirements. If the problem persists, try restarting your device or reinstalling the app.

6. User Data Deletion Instructions for STYLEAPP

   At STYLEAPP, we value your privacy and provide you with control over your personal data. If you wish to delete your account and associated data, please follow the steps below:

   How to Request Data Deletion

   In the App

   1. Open the STYLEAPP mobile application.
   2. Navigate to the Settings menu.
   3. Select Privacy Settings or Account Management.
   4. Choose the option Delete My Account or Request Data Deletion.
   5. Follow the on-screen instructions to confirm your request.

   Via Email

   If you are unable to access the app, you can send an email to our support team at support@styleapp.com. Please include your registered email address and a brief description of your request (e.g., "Request to delete my account and data"). Our team will respond within 2 working days to confirm the deletion.

   What Happens Next?

   Once the deletion process is initiated, all your personal data, preferences, and history will be permanently removed from our systems. Some data may be retained for legal, security, or compliance purposes, as outlined in our [Privacy Policy].

   If you have any questions or need further assistance, please contact our support team.

   Thank you for choosing STYLEAPP!